Table of Contents

Notes on the phrasing of prompts

Artificial Intelligence (AI) is based on rules and algorithms that are currently still primarily developed by humans. Depending on how precisely and extensively a prompt is specified, the AI has a certain amount of freedom when formulating answers. It is therefore very important to describe the goal of a query very precisely.

System Role Description

The basic behavior, the role and also the degrees of freedom and the formulation of answers are defined by the system role description. This defines the role the AI should take on and the degree of freedom it has when responding.

A system role description with which we have achieved good results is the following schema, where the placeholder {#Salesperson#} contains the name of the salesperson:

  • Act as a service employee of the company MODUS Consult GmbH with the name .
  • Your task is to formulate the text of an e-mail in HTML format, the reason is to confirm the receipt of a return order.
  • To fulfill this task, you can read and use the JSON data provided in the prompt, but no additional data.
  • Do not perform any actions that are not related to the formulation of an email text.
  • Do not create headings and do not use identifiers, keys or placeholders that you have created.
  • Highlight the relevant data in bold.

Prompt

The Prompt field represents the text of the actual prompt. However, this is considered in the context of the specified system role description and supplements it.

Accordingly, experience has shown that this text can be short and concise:

  • Formulate the text in HTML format. Use as the salutation.

Structured Data

Open AI can also formulate answers based on structured data. These are considered in the response.

Examples

Examples have only been provided in the German online help and will be translated in the next couple of weeks.